RMS Heating & Cooling - AC Installation - Gas Log Fires

Google Rating

5.0

Based on 111 reviews

RMS Heating and Cooling Melbourne

5.0

Tania Downward

11:51 01 Jul 22

Could not fault RMS. From initial contact to installation, everyone was professional and courteous. Very happy we chose RMS and highly recommend.

Suzanne B

08:48 21 Jun 22

Quick and professional service. I first called them for a minor repair to my ducted heater during which they discovered dangerous cracks in the heat exchanger. When l decided to purchase a new system a week later l didnt hesitate to call them and it was promptly installed.

Daminda Wijesundera

22:35 20 Jun 22

The technician was prompt and fixed the issue with minimal fuss and disturbance to the home owner. Would highly recommend!

Melinda Meyer

01:20 11 Jun 22

Really quality work. Good price. Excellent communicator. Problem solved there and then. Honest and reliable.

Catherine Blackwell

05:03 02 Jun 22

Had split system installed am very happy with it. Young men were polite. A big shout out to Liam who completed job in a polite and professional manner. And thankyou Liam and RMS for helping our young son out with his project.

Elmo de Alwis

03:05 01 Jun 22

The serviceman who attended my premises were on time and very courteous and fixed the problem in a very short time. Excellent experience, and I would not hesitate to recommend them.

ghun8827

19:16 20 May 22

Excellent response time. Very prompt to remedy minor follow-up problem.

Richard Bolt

03:13 20 May 22

Daniel quickly diagnosed the terminal fault with our gas ducted heater and gave helpful and honest suggestions of replacement options.

Andrew Krauer

22:42 19 May 22

Birty Chacko

04:53 13 May 22

Mellonie K

02:26 09 May 22

John Signorini

06:32 06 May 22

very helpful and responsive.

Giselle Wilkinson

05:09 28 Apr 22

greg huc

03:33 27 Apr 22

Eva Toth

00:40 27 Apr 22

Alex Yang

22:13 26 Apr 22

Ed barraclough

05:22 26 Apr 22

Good quick service and repair of heater duct in the roof. Great office receptionist to start with the week prior and then guys that came out to repair the system were polite and professional.All from a Google search and the first place I called, too easy!Cheers.

David Tickner

03:59 22 Apr 22

Had our heating failing. Within hours of our call the heating tech was here. Clearly explained our problem and options. Replacement heating unit due today. Great service. Prompt. Clearly reliable. Very pleased.

judith veronica Newcombe

02:20 22 Apr 22

This company gives great service and reusable advice.

John Foster

00:52 22 Apr 22

Arrived early and performed a ducted heating service. Very efficient and polite.

Peter Blake

09:45 12 Apr 22

Just want to give a big thanks to Tim and his apprentices for the great work in repairing my aircon unit. Tim’s persistence to get parts and then repairing the unit was magic! Don’t go to the big names…these guys absolutely cream them in commitment, service and quality… Thanks Tim and team….

Leonie Pajewski

06:04 11 Apr 22

Very good prompt service

Jenni Williams

00:28 11 Apr 22

Hector Watson

22:28 10 Apr 22

Anthony Kent

05:55 08 Apr 22

Very prompt and very professional service

Maureen Cooper

01:15 04 Apr 22

When I rang I spoke with Simone, who was engaging and helpful and was able to arrange an appointment that suited my time frame.Danny the technician , arrived within the time given and was polite and friendly. He advised me what the problem was and what he did to rectify the problem. I highly recommend this Company.

Mike deHennin

02:57 30 Mar 22

Professional and easy to get what we needed done.

Brendan carr

00:55 25 Mar 22

Marc Barrington

00:43 24 Mar 22

Great service but insanely expensive. $299 for 15 minutes.

Mike Langford

11:02 17 Mar 22

From initial contact with RSM sales through to installation, cannot fault the customer experience with RSM. Totally professional. Liam and his installation team were TOP notch.

Martzen Radau

00:28 17 Mar 22

Techs were professional and courteous

Steve Milton

03:35 16 Mar 22

We had a heat pump installed. No hesitation in recommending this business 👍

Jimmy Munro

05:38 14 Mar 22

Charles Legudi

01:46 07 Mar 22

Solar hot water heater installation.

George Racovalis

03:41 28 Feb 22

Mark Metcher

07:39 25 Feb 22

MANUELA HRASKY

01:01 14 Feb 22

Due to an unforeseen emergency, the crew was late. However, they had been on time last week for an earlier call out. They were polite, friendly, and efficient. No mess was left behind. I will certainly use this company again

Robin Kenny

00:31 11 Feb 22

Bruce McLean

23:30 09 Feb 22

Very happy with the service. Daniel was very helpful and was happy to answer my questions and give advice. Thank you

Linda Xie

00:02 09 Feb 22

Cate

04:03 08 Feb 22

After installing a large 25w heating system with RMS 6 months earlier,, I rang them when my 20 year old hot water service needed replacing. Prices are competitive, but expertise showed by Darren and the team are second to none. From phone call to completion was just over 24 hours. Completely satisfied!

Dylan Williams

00:41 04 Feb 22

Very quick to come out for AC repair in the middle of summer and then to come back shortly after to install a new one when 25 year old unit couldn't be repaired. Very happy with all of the people I dealt with and prices seemed very reasonable.

Rommel Henricus

00:19 04 Feb 22

Sandie Symes

00:05 04 Feb 22

Fast service and I appreciated being offered an earlier time slot as the weather was so humid and life was hard in an upstairs office. Would recommend!

graham schultz

05:55 01 Feb 22

Will Carroll

00:47 31 Jan 22

So very happy with the service quality and cost! I’d read so many horror stories online especially for businesses you’d expect to be cheap and good like Jim’s, and was getting nervous about being ripped off, but it was very reasonable cost and they did the job fantastically! Will use again

Jac Perry

01:34 28 Jan 22

The team arrived on time, they were polite & professional, and completed the installation, cleaning up after themselves before leaving. I am very happy with the service provided and will definitely use this company again.

Tony Mc Pherson

23:30 27 Jan 22

The young blokes were very good, did a very professional job very well mannered. Would highly recommend.

Peter Blake

23:26 27 Jan 22

Just want to say a big thank you to Tim and Jack…. Climbing through my cob webbed ceiling to find the problem with our AC in these hot and humid conditions … great job! Fantastic ambassadors for RMS! Thanks guys!

Julie

13:19 22 Jan 22

Having been using them for a while. Very Happy with their service.

James Williamson

02:14 18 Jan 22

Danny arrived on time and quickly assessed that the unit was too badly damaged most likely from a power surge and that it would be best to replace the unit. While it wasn’t the news I hoped for he explained the situation and provided his expertise and knowledge in the potential solutions.

Alison Yon

07:23 17 Jan 22

Response to my initial enquiry was very fast and I was able to have a technician attend on the day of my enquiry. The technician got our Evaporative cooling running again so we had cooling until a new unit could be installed. If it hadn't been inclement weather we would've had the new unit installed by the next day! Great service and the installation crew and the service technician were on time, great communicators and very polite and helpful. The job was done cleanly and efficiently. Will definitely be using RMS Heating and Cooling again.

Alexander Bakharev

23:09 11 Jan 22

Did it quickly and professionally

mary mcdonald

05:37 01 Jan 22

Evap Airconditioner wasn't working properly.Darren fixed the problem without having to replace any parts. Service was done and it works a treat now. Very happy. Would recommend highly. Thanks RMS.

Deborah Salter

23:40 20 Dec 21

Excellent service and advice. Prompt and professional after service care and attention.

Denman Dean

05:58 16 Dec 21

On time. Nice friendly service from the receptionist to the service man. Up front with the cost of the job. Also great job done. Will use this company again

Sam Caserta

22:45 13 Dec 21

Christine Doyle

22:36 13 Dec 21

What an absolute delight Daniel was! Tempted to have summer and winter checks each year instead of bi-annual just to see and chat with him again 😁

Shahzad Badvi

03:50 12 Dec 21

I had my Gas safety compliance done with RMS and Daniel (tech) was very nice and professional - recommended!

Judy T

07:49 05 Dec 21

I called to have my existing evaporative cooling system serviced. When Daniel had a look at the system, it had safety issues that would be costly to repair, so a unit changeover was recommended. It was booked in for the next day, and the guys were very efficient and completed the task with a very friendly approach. I wasn't exactly prepared for a new unit cost, but the existing one was a fair age, and I was comfortable with the quote. I would have no hesitation in recommending RMS for similar jobs. The service was spot on and very prompt, not having to wait weeks for them to turn up. Summer heat can now show itself and I will be very comfortable inside.

Tamilla Azi

09:41 30 Nov 21

Simon Horobin

00:18 29 Nov 21

Rod Mason

01:22 25 Nov 21

Rob Culhane

23:05 19 Nov 21

Communication with me was clear and all paperwork from quote stage to final invoice clear. The certificates of electrical compliance and plumbing for the air con work were given to me and emailed within 3 days.Their team who installed it were helpful and pleasant to have in my house. They were really great to deal with.

Malcolm Wallwork

08:34 06 Nov 21

Fixed a long time problem at a glance, very thankful.

Mark Brownfield

06:52 21 Oct 21

Lynne Tamas

06:03 18 Oct 21

Liam and his crew worked extremely hard in a very difficult spot under my house, I could not fault their dedication to the job. Would have no hesitation in recommending them, they were very polite and courteous young men.

Mandy Thomas

01:30 18 Oct 21

Prompt service and thorough 😊

Tim Harris

22:17 07 Oct 21

Very professional outfit from start to finish. Good communicators, punctual and work completed to high standard. Would definitely recommend.

Dorothy Ramage

02:36 07 Oct 21

Richard Guthrie

05:47 30 Sep 21

Ken E

00:39 23 Sep 21

Cannot recommend them enough, the staff are very courteous and efficient. Their work ethic is exemplary.

Anthony Dann

23:37 22 Sep 21

Andries van Wyk (GenDemo)

10:55 22 Sep 21

Really pleased with the company. Their service was really prompt, very competitive price, great communication, great help with the rebates and neat and quick installation.

Michael Fowler

02:53 21 Sep 21

Jenny Walshe

01:52 17 Sep 21

Needed a reputable company for gas & electrical compliance for rental properties. Easy liaising with admin & works done correctly & promptly. Very professional transaction with a company I did not know with a very competitive price. Will definitely be using them again

Tina Douglas

05:03 15 Sep 21

Great company to deal with. Prices are competitive and staff kept trying to contact tenant in our rental property until they successfully arranged a time with her. Would definitely recommend

Glen Waldron

04:07 14 Sep 21

Jon Longworth

06:07 13 Sep 21

Barbara Mutimer

03:17 13 Sep 21

Lovely workers, turned up on time explained what doing, all good

Janice Banks

06:51 10 Sep 21

I have been extremely happy with the service provided. They were extremely professional, I was very impressed. Would not hesitate to recommend them.

melanie cordeux

04:10 10 Sep 21

Mat Kendo

00:15 05 Jun 21

Annalynn O'Sullivan

05:38 25 May 21

RMS Heating and Cooling Melbourne have been very professional and so easy to deal with, from enquiry right through to installation. Thank you guys for all your help!

Rebecca Brogan

01:41 22 Feb 21

I rang RMS when my evaporative cooling remote started flashing "service". They were able to send a tech the next day, who explained things very clearly and concisely and provided a quote within a couple of hours. I approved the quote and a whole system change over happened the next day! So rang on a Friday, had a new unit installed by 11:30am on Tuesday during a Melbourne heatwave. The techs who did the system changeover also took photos of some damaged tiles on my roof for me - this was not asked for but showed a high level of care and customer service that I am very grateful for. Due to their professionalism, swiftness and ease of communication, I would definitely use RMS again.

Rosalin Virnik

02:18 22 Jan 21

Technicians were reliable, efficient and respectful. Thank you for fixing our air conditioner!

Daryan Rosic

03:35 22 Dec 20

We called RMS to have a look at our heating system which failed after a blackout. Originally we had another provider come out and tell us that the whole system needed replacing for $24k.Darren responded quickly and was on time. He took a look at our heating unit and simply reset it and got it working again. There was no call-out fee and Darren was very professional and helpful. He did give us a good quote to replace our aging heater anyway, and we will be following this up in the near future (likely when winter comes around).Really good, professional and honest service - we'll be going back to RMS with any future problems with our heating and cooling.

Niko Muzza

21:56 08 Oct 20

Thanks, Darren, we love our heater & Remote, will advertise & recommend use guys.

damien ziebell

09:37 21 Sep 20

They replaced our gas hot water system. Very professional, on schedule, a good job. No complaints at all about them.

ASHLEIGH CRIMMIN

08:08 10 Sep 20

From my first contact with the sales team, through to the completion of the job, it was seamless and the installation process couldn't have been easier. So happy with the system and how helpful the team was! Highly recommend!!

Chris Spencer

23:12 08 Sep 20

RMS Heating and Cooling were very professional and the advice they gave me on Hot Water Heat Pumps was great and the installation was done on time. I would highly recommend them.

jake alexander

09:21 03 Sep 20

Great service, very knowledgable and were happy to answer any questions i had about my heater and AC.Highly recommend!

Claire Rennie

05:17 03 Sep 20

The team at RMS are very knowledgeable and were able to quickly repair my heater when it broke down. Highly recommend

Chase Mackney

04:40 03 Sep 20

Knowledgable team that provided me with multiple options when asked about heating and cooling my home. Fairly priced and very professional.

Dylan Kupke

04:30 03 Sep 20

Had a broken down heating unit, these guys were quick to respond and came the next day for a quote. Quick and reliable!

Rod Roper

01:57 17 Aug 20

We had an installation carried out at my parents house and they were over the moon with the installion. 5 stars

Ben Pettitt

11:57 12 Aug 20

Had a call From Darren after getting a recommendation off a heater repair bloke that I needed a new ducted heater. All my ducts were on the ground and broken and the heater core had holes in it. It was 17 years old. Supplied a quote via email instantly and had the appointment booked in for the following week. Finance also approved over the phone. 2 blokes rocked up on time and had a new heater and all ducts installed in a couple of hours. Heater working great. Pretty simple process and was done really quick.

Cam Plapp

02:48 03 Jul 20

My heating system was not working properly and these guys just solved the problem over the phone. Very friendly and extremely helpful!!!

Ryan B

09:45 23 Mar 20

Great service of our 3 zone air-conditioning and heater system. House now has excellent climate control again. Thanks team!

Bonnie Mooney

21:31 18 Dec 19

We have used RMS To install air conditioning for our house and my mother’s house and we are super happy with their work. They know their stuff, the jobs are always done properly and neatly and the team is always great to work with. We highly recommend them

Brian Campbell

06:10 04 Nov 19

My experience with this company from the first time I contacted them has been outstanding. Their advice was frank and honest, their prices were reasonable and their service was excellent. Their installer and electrician arrived exactly on time, did an outstanding job, explained the operation of the unit to me and cleaned up afterwards (even took away the packaging!). If I need a heating/cooling unit in the future, I will go straight to RMS. From the receptionist to the guys who installed the unit, everyone did their job professionally and made this such a pleasant experience.

Alfons Pfander

06:01 29 Oct 19

we were very happy with the conduct and workmanship of your installation crew and the way they performed their task, also Tim was very professional and ran through the different options we had during the quotation stage.We can recommend RMS to anyone.

Pete Furlong

07:47 18 Sep 19

All of the guys who worked on the job provided excellent customer service - they were courteous, friendly and approachable, worked well as a team, answered all of our questions, respected our property and their professional approach gave us confidence that the job would be completed with no issues. And it was.

Matt Jackson

04:56 27 Aug 19

Guys did an amazing job of my evaporative cooling system. Would highly recommend with summer coming. Darren the installer was terrific.

Charles Ma

09:01 12 Jun 19

They responsed to our enquiry well.

Cristina Lowson

03:39 17 Apr 19

The staff were very professional and efficient. The price for the new heating system was very reasonable and the men doing the installation cleaned up after themselves and took the old unit away. They responded to my call in a timely manner and the new system was installed within 2 days. I would definitely recommend RMS and use them again in future if the need arose.

Steve Reidy

10:22 14 Feb 19

Great service great guys to deal with.

John

06:08 16 Jul 18

Fantastic Service and helpful friendly staff. Booked a service and the technician was on site in 45 minutes and solved the problem. Many thanks. Will definitely recommend.

Clara Parker

01:21 26 Mar 18

Highly recommend. Great service, arrived on time for installation of new heater. Clean, tidy and professional workers and showed me all functions of heater before leaving. Great price too very happy. Thanks guys !!

elaine shine

22:33 13 Mar 18

Michelle Fyfe

02:24 30 Jan 18

Wow! I didn’t realise how stressful a broken aircon can be on the family. And of course it happen when it was 40 degrees.I rang RMS and from their support team to the installations team they were just fantastic. And more to the point they got it done within the week.Thank you so very much

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